We offer international shipping by different couriers which include but not limited to the following:
- DHL, FedEx, UPS: 1 week
- Aramex, EMS, e-Packet: 1-2 weeks
- YunExpress, SF Express, Wanb Express, EWS Express, Airmail: 2-3 weeks
Delay is possible due to unexpected issue such as rising parcel volumes, reduction in flights, customs clearance, local circumstances etc.. Your patience is highly appreciated.
Among the above options, we will choose the most suitable one with an economy fee and reasonable delivery time. If you wish to ship with a specific courier, please contact us.
If further information or action is required from you, the courier may contact you by phone or email. Please keep an eye on the status of the package after it is shipped out.
Most countries are on our shipping list. If your country is not available in checkout, please contact us to add your country to the list.
Please check the Preparation Time of the products first before sending inquiry. It is located under the title at the product page. For preorder products, you will see the estimated release date. For in-stock products, you will see the estimated time needed to get the products ready to ship.
Please read the product page carefully before sending inquiry. Some preorder products may take from weeks to months to manufacture before the release date. Some in-stock products may take longer than usual to prepare depending on the supplier's circumstances. Your understanding and patience are highly appreciated.
Preorder & Backorder
Preorder and backorder often take longer time to be ready, please place orders separately of in-stock and preorder products.
In general, if you purchased both in-stock and preorder products in the same order, all the products in your order will be shipped together when the preorder products are released. In such case, we may not be able to reserve the in-stock products for your order if they have limited quantity.
We accept preorder and backorder when the supplier confirms to release the product on a specific date. The estimated release date will be stated in the product page.
Products will be carefully protected in bubble wrap and packed with bag, carton or tube when necessary.
You will receive an email with a tracking number when your order has been shipped.
We accept VISA, MasterCard, American Express, Apple Pay, Google Pay, Shop Pay, PayPal and Wise.
Duties and Taxes
You may be charged duties and taxes by your country's customs. It is your responsibility to comply with your country's regulations. Please check your country's customs regulations carefully before placing an order.
Bought both Standing Plush as a gift for my partner and they are adorable. Great quality, gorgeous packaging and arrived safely. They are incredible and she loves them. They are now part of our bookcase collection.
Why have a child when you can have this perfect little guy! He’s so smoll and fills a room with joy. 10/10 would buy 1000x again (who doesn’t want a room full of Xie Lian)!
The doll is great quality and very adorable. The clothing material is nice and fits the doll very well. It came well packaged in a safe box and nothing was amiss.
I was super excited to receive my plush, he's perfect and no items were missing from the set. It took a while to ship to my location from China but that's to be expected. I got him with the Hua Cheng doll and they look very cute together.
Came in a very safe box and the packaging was adorable. Love love loved the plushes themselves, so cute and I absolutely loved the detail of Hua Cheng’s tattoo