📢 Lunar New Year Holiday:
Shipping service will experience some delays during Lunar New Year holiday from 5 February 2024 to 18 February 2024. Purchase and customer support services will remain as usual.
International Shipping
We offer international shipping by different couriers which include but not limited to the following:
- DHL, FedEx, UPS: 1 week
- Aramex, EMS, e-Packet: 1-2 weeks
- YunExpress, SF Express, Wanb Express, EWS Express, Airmail: 2-3 weeks
Delay is possible due to unexpected issue such as rising parcel volumes, reduction in flights, customs clearance, local circumstances etc.. Your patience is highly appreciated.
Among the above options, we will choose the most suitable one with an economy fee and reasonable delivery time. If you wish to ship with a specific courier, please contact us.
If further information or action is required from you, the courier may contact you by phone or email. Please keep an eye on the status of the package after it is shipped out.
We may ship your order in separate shipments. Please scroll down and read the "Separate Shipments" section below for details.
Most countries are on our shipping list. If your country is not available in checkout, please contact us to add your country to the list.
Preparation Time
Please check the Preparation Time of the products first before sending inquiry. It is located under the title at the product page. For preorder products, you will see the estimated release date. For in-stock products, you will see the estimated time needed to get the products ready to ship.
Please read the product page carefully before sending inquiry. Some preorder products may take from weeks to months to manufacture before the release date. Some in-stock products may take longer than usual to prepare depending on the supplier's circumstances. Your understanding and patience are highly appreciated.
Preorder & Backorder
Preorder and backorder often take longer time to be ready, please place orders separately of in-stock and preorder products.
In general, if you purchased both in-stock and preorder products in the same order, all the products in your order will be shipped together when the preorder products are released. In such case, we may not be able to reserve the in-stock products for your order if they have limited quantity.
We accept preorder and backorder when the supplier confirms to release the product on a specific date. The estimated release date will be stated in the product page.
Bonus Gifts
Any bonus gifts (eg. cafe, purchase events) from the suppliers will be given together with your orders when requirements are met and when stocks are available. Each event or supplier may have different policies. You may contact us for details of the requirements. Please note that bonus gifts are not eligible for refund or replacement.
Protection
Products will be carefully protected in bubble wrap and packed with bag, carton or tube when necessary.
Tracking
You will receive an email with a tracking number when your order has been shipped.
Payment Method
We accept VISA, MasterCard, American Express, Apple Pay, Google Pay, Shop Pay, PayPal and Wise.
Duties and Taxes
You may be charged duties and taxes by your country's customs. It is your responsibility to comply with your country's regulations. Please check your country's customs regulations carefully before placing an order.
Separate Shipments
Your order may be shipped in separate shipments under the conditions including but not limited to:
- Your order has products with stocks from different locations.
- There are pre-order products with release dates a lot later from the rest.
- There are in-stock products with much longer preparation time.
- There are sensitive items (eg. with liquid) that need to be shipped separately.
- The items in your order are too heavy or too big, which makes them unsuitable to ship together.
- You have placed multiple orders with the same shipping address, and there are pre-order items with different release period. We would ship those that are ready first, even if they are in different orders.
The above conditions are for reference only. We would arrange shipments according to actual circumstances. We will not charge any additional shipping fee for separate shipments. If you have questions regarding the arrangements, please contact our support.
Customer Reviews
This sandwich pillow is actually life. First of all, when I bought it, I thought it was kind of expensive with the shipping combined but I think it’s all worth it! It came in a super compact vacuum sealed bag, and I had my doubts that it would come out to be the dimensions of the diagram because the package itself was pretty small in comparison, but I was pleasantly surprised when I released the air from the bag and it grew about triple in size! Like first impressions: it is massive. It’s much bigger than I thought it would be because the picture doesn’t say how thick the pillow is and, when I measured, it turned out to be about 21 cm and then some because the side width from crust to crust does not account for the plushness of the bread. It takes up like a quarter of my bed but I don’t even mind haha; the size is perfect for hugging and laying on and all that :) I love how when I held it and looked in the mirror I looked exactly like the picture lol. Super soft and thick and plush, and the details of this product are immaculate; The crusts of the bread are a kind of rougher texture (it looks and feels kind of like corduroy), the lettuce’s texture is thin and pleated so it doesn’t bother you too much when you lay out its side but is able to maintain an appealing visual, and the colors of each element are very vibrant yet aesthetically pleasing. Outside of the crust, the rest of the sandwich is veeeery soft. Accompanied by the size, this sandwich feels like the best squish ever. The tag included is also very cute–I was not expecting it at all but it's so pretty I just keep it as a bookmark haha. The only fault I can find is that each triangle side is about 5 cm shorter than what is described–this doesn’t really come as an issue because it’s freaking big despite that. Overall, 19/10 this sandwich is absolutely perfect and I would definitely recommend buying it!
My daughter and me too, absolutely LOVE the giant sandwich pillow!! High quality super soft fabrics…craftsmanship is phenomenal, and so adorable and soft. Shipped quickly and received very fast. Thank you, perfect gift!!!
It made me buy a sandwich IRL when it arrived. Pretty cool gift in general when you just want a sandwich plush.
Service was great it came earlier than I expected but I absolutely loved it <3
Honestly it’s probably the best thing I ever bought! Will probably buy from this website again I love their stuff.
